Diversity In Emergency & Crisis Communications Using different lenses for planning and response Preparedness in responding to a crisis is…
Dark Sites What are they, and why do you need them? As fast as it takes someone to snap a…
An effective social media policy protects your agency while encouraging employee advocacy through transparency, education, and empowerment. First, your social…
Grande Cache in Alberta, which touts itself as a mountain oasis surrounded by spectacular wilderness, has announced its intention to…
More and more, municipalities are seeing the value of collaboration and creating joint strategies including economic development, and emergency communications.…
The Importance of Establishing online Authority BEFORE an emergency In times of non-emergency and “normal” daily operations of your municipality,…
The Orlando nightclub shooting in 2016 was a tragedy that touched people across the globe. Heather Fagan, City of Orlando;…
Back to School Safety Campaign Ideas for Municipalities Back to school season is here and it's time to start rolling…
When Municipal Decisions Cause Major Public Backlash - A City of Vaughan Case Study The City of Vaughan recently faced…