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Take the EMC Certification™ training program, designed specifically for emergency management and crisis communications professionals. We are the first organization to offer Crisis and Emergency Management Communications Certification. It’s accessible online as a distance learning opportunity, so you can complete it from anywhere in the world.


If you’re interested in learning more or registering for the program, visit the PREP Academy™ page.

We also offer customized Functional Exercise (FE) and Tabletop Exercise (TTE) training, designed specifically to suit your unique emergency and crisis communications management needs.

  • Functional Exercises
  • Tabletop Exercises
  • Media Relations & Spokesperson Training (Now Available Online!)
  • Social Media Writing
  • Speechwriting + Key Message Development


Whether your organization is just starting out with the development of your crisis and emergency management communications program, or it’s been underway for a long time, the Crisis Communications Institute offers strategic services rooted in the foundation of preparedness and defended by communications science. We conduct comprehensive audits, develop emergency + crisis communications planning and response tools, provide training manuals and schedules, as well as policy writing and analysis.

The Crisis Communications Insitute also offers PREP Accreditation™ Services for organizations seeking to join the ranks of companies that take pride in maintaining a standard of excellence in emergency and crisis communications preparedness.

  • Strategic, innovative and relevant policy advice
  • Operation ready policy + response programs
  • Operational and reputation risk assessment
  • Integrated emergency response campaigns
  • Communities of influence and stakeholder relationships
  • Emergency and Crisis Communications Plan and Program audits
  • Skills gap analysis and needs assessments


The Crisis Communications Institute offers on-call retainer services for all of your response support and coaching needs. Our team of professionals are certified in our Crisis and Emergency Management Communications Program and available to respond 24/7. Please call or email us directly to learn more about this service.

  • Strategic sessions
  • Proactive and reactive message development
  • Media training & Coaching
  • Stakeholder management and communications
  • News conferences
  • Internal communications and message development
  • Social media messaging and content optimization
  • Traditional and social media monitoring
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